{"id":4417722,"date":"2025-05-09T08:00:00","date_gmt":"2025-05-09T13:00:00","guid":{"rendered":"https:\/\/olartemoure.com\/?p=4417722"},"modified":"2025-05-08T19:35:01","modified_gmt":"2025-05-09T00:35:01","slug":"artificial-intelligence-automated-calls","status":"publish","type":"post","link":"https:\/\/olartemoure.com\/en\/artificial-intelligence-automated-calls\/","title":{"rendered":"Artificial intelligence in automated calls"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; theme_builder_area=&#8221;post_content&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; width=&#8221;100%&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;][et_pb_column _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; text_orientation=&#8221;justified&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>In March 2025, Colombia\u2019s Superintendence of Industry and Commerce (SIC) <a href=\"https:\/\/www.linkedin.com\/posts\/luisa-fernanda-jim%C3%A9nez-mahecha-84b50177_conceptos-llamadas-con-ia-activity-7323435190997983232-Q6pu?utm_source=share&amp;utm_medium=member_desktop&amp;rcm=ACoAACTGxykBZVaeV7JBqLthUQtrSBYmAP3kP3U\" target=\"_blank\" rel=\"noopener\">issued a technical opinion<\/a> on the use of artificial intelligence to generate automated calls as a substitute for human personnel. In its analysis, the SIC considered the National AI Policy, the Ethical Framework for AI (2021), Law 1480 of 2011, Decree 1074 of 2015, and current circulars, including Circular No. 002 of 2024.<\/p>\n<p>The SIC emphasized that the development and deployment of such systems must uphold the principles of transparency, security, and accountability. It also reiterated the need to give special protection to the rights of children and adolescents in digital environments.<\/p>\n<p>Accordingly, the SIC reaffirms the importance of using artificial intelligence in a transparent, secure, and rights-respecting manner in digital settings.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The SIC emphasized that the development and deployment of such systems must uphold the principles of transparency, security, and accountability.<\/p>\n","protected":false},"author":5,"featured_media":4417720,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:divi\/placeholder \/-->","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[58,59,139,156],"tags":[],"class_list":["post-4417722","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-newsletter","category-newsletter-en","category-proteccion-de-datos","category-data-privacy"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - 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