{"id":4403025,"date":"2024-02-02T16:02:18","date_gmt":"2024-02-02T21:02:18","guid":{"rendered":"https:\/\/www.olartemoure.com\/?p=4403025"},"modified":"2024-02-02T16:02:43","modified_gmt":"2024-02-02T21:02:43","slug":"e-commer-consumer-protection","status":"publish","type":"post","link":"https:\/\/olartemoure.com\/en\/e-commer-consumer-protection\/","title":{"rendered":"E-commer consumer protection"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; theme_builder_area=&#8221;post_content&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221;][et_pb_row _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; width=&#8221;100%&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;][et_pb_column _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; text_font_size=&#8221;1.2em&#8221; text_line_height=&#8221;1.5em&#8221; text_orientation=&#8221;justified&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Last December 12, 2023, Bill 326 of 2022, which amends Law 1480 of 2011 and creates protection measures in favor of e-commerce consumers, was approved in its fourth debate in the plenary session of the House of Representatives.<\/p>\n<p>The purpose of these amendments is to adopt measures to protect the guarantees in favor of the <a href=\"https:\/\/www.olartemoure.com\/en\/consumer-protection-guide\/\" target=\"_blank\" rel=\"noopener\">e-commerce consumer<\/a>, including changes in i) the refund of money through the right of withdrawal; ii) the characteristics of the information that must be published on the products and\/or services offered by electronic means; iii) the obligation to provide <a href=\"https:\/\/www.olartemoure.com\/en\/personal-attention\/\" target=\"_blank\" rel=\"noopener\">guidance and assistance to consumers<\/a> through channels of attention in electronic commerce, among others.<\/p>\n<p>Finally, as soon as this project continues with its legal course, it will enter into force as soon as it is published.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bill 326 of 2022, which amends Law 1480 of 2011 and creates protection measures in favor of e-commerce consumers.<\/p>\n","protected":false},"author":5,"featured_media":4403026,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[59,160],"tags":[],"class_list":["post-4403025","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-newsletter-en","category-consumer-law"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - 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