{"id":4413463,"date":"2025-01-23T15:08:38","date_gmt":"2025-01-23T20:08:38","guid":{"rendered":"https:\/\/olartemoure.com\/doing-business-in-colombia-consumer-edition-security-quality-and-suitability-of-products\/"},"modified":"2025-02-03T15:10:54","modified_gmt":"2025-02-03T20:10:54","slug":"doing-business-in-colombia-consumer-edition-security-quality-and-suitability-of-products","status":"publish","type":"page","link":"https:\/\/olartemoure.com\/en\/doing-business-in-colombia-consumer-edition-security-quality-and-suitability-of-products\/","title":{"rendered":"Doing Business in Colombia Consumer Edition- Security, Quality, and Suitability of Products"},"content":{"rendered":"

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Doing Business in Colombia<\/p>\n

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Consumer Edition<\/p>\n

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Doing Business in
Colombia<\/p>\n

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Consumer Edition<\/p>\n

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What Does It Mean for Products to Have Safety, Quality, and Suitability?<\/p>\n

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What Does It Mean for Products to Have Safety, Quality, and Suitability?<\/p>\n

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In Colombia, the SIC has determined that products and services must comply with these three characteristics:<\/p>\n


Safety:<\/strong>The product or service should not pose excessive risks to health and safety under normal use, installation, and maintenance. It must also comply with applicable technical regulations and sanitary standards to be considered safe.
Quality:<\/strong> It implies that the product complies with its own characteristics as well as those attributed according to the information provided.
Suitability: <\/strong>The product or service should fulfill the need it is intended to address.<\/p>\n

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How Does a Company Handle Issues with Product Safety, Quality, and Suitability?<\/p>\n

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How Does a Company Handle Issues with Product Safety, Quality, and Suitability?<\/p>\n

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Warranty:<\/strong> This is the mechanism by which the provider or producer is responsible for the safety, quality, and suitability of the products.
For How Long?<\/strong> If the company does not specify the duration, it is understood to be one year.
What Does the Warranty Include?<\/strong> The free repair of the good, as long as the good admits the repair. Otherwise, the replacement or refund of the money must be made. If the fault is persistent, the consumer can choose between a new repair, the total or partial refund of the price paid, or the exchange of the good. The warranty also involves providing complete instructions for the use, installation and maintenance of the product.
How to Be Exempt from Warranty Responsibility?<\/strong> The company must prove that the defect was caused by: force majeure or an unforeseen event, the actions of a third party, or improper use, installation, or maintenance by the consumer.<\/p>\n

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Doing Business
in Colombia<\/p>\n

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Consumer Edition<\/p>\n

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Consumer Edition<\/p>\n

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global_colors_info=”{}”][\/dsm_icon_list_child][dsm_icon_list_child text=”Security, Quality, and Suitability of Products” font_icon=”||fa||400″ icon_color=”#FFFFFF” icon_padding=”15px” icon_font_size=”54px” url=”https:\/\/olartemoure.com\/en\/doing-business-in-colombia-consumer-edition-security-quality-and-suitability-of-products\/” _builder_version=”4.27.4″ _module_preset=”default” text_font=”Lato|300|||||||” text_text_color=”#FFFFFF” text_font_size=”25px” text_letter_spacing=”0px” background_color=”#003366″ background_enable_color=”on” custom_margin=”|||-11px|false|false” custom_padding=”17px||17px||false|false” border_width_bottom=”1px” border_color_bottom=”#bababa” global_colors_info=”{}”][\/dsm_icon_list_child][dsm_icon_list_child text=”Customer Service” font_icon=”||fa||900″ icon_padding=”15px” icon_font_size=”54px” url=”https:\/\/olartemoure.com\/doing-business-in-colombia-consumer-atencion-al-cliente\/” _builder_version=”4.27.4″ _module_preset=”default” text_font=”Lato|300|||||||” text_text_color=”#666666″ text_font_size=”25px” text_letter_spacing=”0px” custom_margin=”|||-11px|false|false” custom_padding=”17px||17px||false|false” border_width_bottom=”1px” border_color_bottom=”#bababa” global_colors_info=”{}”][\/dsm_icon_list_child][dsm_icon_list_child text=”Rules on E-Commerce” font_icon=”||fa||900″ icon_padding=”15px” icon_font_size=”54px” url=”https:\/\/olartemoure.com\/en\/doing-business-in-colombia-consumer-edition-rules-on-e-commerce\/” _builder_version=”4.27.4″ _module_preset=”default” text_font=”Lato|300|||||||” text_text_color=”#666666″ text_font_size=”25px” text_letter_spacing=”0px” custom_margin=”|||-11px|false|false” custom_padding=”17px||17px||false|false” border_color_bottom=”#bababa” global_colors_info=”{}”][\/dsm_icon_list_child][\/dsm_icon_list][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”Lato|900|||||||” text_text_color=”#FFFFFF” text_font_size=”30px” text_letter_spacing=”5px” text_line_height=”1em” background_color=”#003366″ custom_margin=”||||false|false” custom_padding=”28px|44px|28px|42px|true|false” hover_enabled=”0″ global_colors_info=”{}” disabled_on=”on|on|on” disabled=”on” sticky_enabled=”0″]<\/p>\n

Doing Business
in Colombia<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”Lato||on||||||” text_text_color=”#FFFFFF” text_font_size=”25px” text_letter_spacing=”5px” text_line_height=”1em” header_font_size=”28px” background_color=”#003366″ custom_margin=”-52px||1px||false|false” custom_padding=”|44px|0px|42px|false|false” hover_enabled=”0″ border_width_bottom=”5px” border_color_bottom=”#FFFFFF” global_colors_info=”{}” disabled_on=”on|on|on” disabled=”on” sticky_enabled=”0″]<\/p>\n

Competition Edition<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”Lato|900|||||||” text_text_color=”#FFFFFF” text_font_size=”30px” text_letter_spacing=”5px” text_line_height=”1em” background_color=”#333333″ custom_margin=”||||false|false” custom_padding=”28px|44px|28px|42px|true|false” hover_enabled=”0″ global_colors_info=”{}” disabled_on=”on|on|on” disabled=”on” sticky_enabled=”0″]<\/p>\n

Doing Business
in Colombia<\/p>\n

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Antitrust Edition<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_fullwidth_image src=”https:\/\/olartemoure.com\/wp-content\/uploads\/2025\/01\/Fondo.png” title_text=”Fondo” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_fullwidth_image][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Doing Business in ColombiaConsumer EditionDoing Business inColombiaConsumer EditionWhat Does It Mean for Products to Have Safety, Quality, and Suitability?What Does It Mean for Products to Have Safety, Quality, and Suitability?In Colombia, the SIC has determined that products and services must comply with these three characteristics: Safety:The product or service should not pose excessive risks to health and safety under normal use, installation, and maintenance. It must also comply with applicable technical regulations and sanitary standards to be considered safe. Quality: It implies that the product complies with its own characteristics as well as those attributed according to the information provided.Suitability: The product or service should fulfill the need it is intended to address.How Does a Company Handle Issues with Product Safety, Quality, and Suitability?How Does a Company Handle Issues with Product Safety, Quality, and Suitability?Warranty: This is the mechanism by which the provider or producer is responsible for the safety, quality, and suitability of the products. For How Long? If the company does not specify the duration, it is understood to be one year. What Does the Warranty Include? The free repair of the good, as long as the good admits the repair. Otherwise, the replacement or refund of the […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-4413463","page","type-page","status-publish","hentry"],"yoast_head":"\nDoing Business in Colombia Consumer Edition- Security, Quality, and Suitability of Products - OlarteMoure | Intellectual Property<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/olartemoure.com\/doing-business-in-colombia-consumer-seguridad\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Doing Business in Colombia Consumer Edition- Security, Quality, and Suitability of Products\" \/>\n<meta property=\"og:description\" content=\"Doing Business in ColombiaConsumer EditionDoing Business inColombiaConsumer EditionWhat Does It Mean for Products to Have Safety, Quality, and Suitability?What Does It Mean for Products to Have Safety, Quality, and Suitability?In Colombia, the SIC has determined that products and services must comply with these three characteristics: Safety:The product or service should not pose excessive risks to health and safety under normal use, installation, and maintenance. It must also comply with applicable technical regulations and sanitary standards to be considered safe. Quality: It implies that the product complies with its own characteristics as well as those attributed according to the information provided.Suitability: The product or service should fulfill the need it is intended to address.How Does a Company Handle Issues with Product Safety, Quality, and Suitability?How Does a Company Handle Issues with Product Safety, Quality, and Suitability?Warranty: This is the mechanism by which the provider or producer is responsible for the safety, quality, and suitability of the products. For How Long? If the company does not specify the duration, it is understood to be one year. What Does the Warranty Include? The free repair of the good, as long as the good admits the repair. 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